This is my 3rd time filing a formal complaint, in person when the incident happened, chased up with an email as i was not contacted as promised by the manager, in person to the new manager as i had not heard back to my email. The staff in this location need to be trained in customer service as their roles are highly centered on the customer experience. How is that uncalled for? If I am mistreated by an employee, that’s makes me not want to shop in the store. When I told the supervisor how she is treating customers badly he unsympathetically apologized while the girl was talking over him saying I am putting words into her mouth (I paraphrased as I couldn’t recall her exact words) and he gave her a look as if reassuring her impertinent behavior I! So I put my clothes on the counter and slid them over to them and turned to leave, and another employee had the nerve to tell me that was uncalled for. Upon arrival to the fitting room the young lady with short curly hair and glasses was already rolling her eyes and telling me the fitting rooms were full they were closing in 15 minutes and to move out do the way for the roller carts which were coming from though the waiting line area… then to the next customer that arrived with one item she said the same and yelled at them “guys come on!” When they didn’t immediately move out of the way.

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